Privacy Policy for MelodyReady.com

Effective Date: 11/01/2024

At MelodyReady.com (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website.

1. Information We Collect

  • Email Address: We collect email addresses when you create an account on our site.
  • Analytics Data: We use Google Analytics to gather data on how users interact with our website, strictly for analytics purposes.
  • User Behavior Data: We use Hotjar to analyze user behavior, helping us improve our website and services.
  • Payment Data: All payments are processed by Stripe. We do not collect or store any payment information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Account Creation: Your email address is used to create and manage your account.
  • Analytics: We use Google Analytics to monitor and improve the performance of our site.
  • User Behavior: Hotjar helps us understand how users interact with our services to make improvements.
  • Payments: As all payments are processed via Stripe, we do not store or access your payment data.

3. Legal Basis for Processing Data (GDPR)

We process your personal data based on the following legal grounds:

  • Consent: You give consent when you create an account with us.
  • Contractual Necessity: We process your data to fulfill our contractual obligations related to your account and our services.
  • Legitimate Interests: We analyze user behavior and performance data to improve our services.

4. Your GDPR Rights

Under GDPR, you have the following rights:

  • Access: You may request access to your personal data at any time.
  • Rectification: You may request corrections to any inaccurate or incomplete data.
  • Erasure: You may request the deletion of your personal data (Right to Be Forgotten).
  • Restrict Processing: You may request that we limit the way we process your data.
  • Data Portability: You can request a copy of your data in a machine-readable format.
  • Object: You may object to how your data is processed, particularly for marketing purposes.

To exercise any of these rights, please contact us at contact@melodyready.com.

5. Your CCPA Rights

If you are a California resident, you have the following rights under the CCPA:

  • Right to Know: You have the right to know what personal information we collect and how it is used.
  • Right to Access: You can request access to your personal information.
  • Right to Deletion: You can request that we delete your personal information.
  • Right to Opt-Out: Although we do not sell personal data, you have the right to opt-out if this changes in the future.
  • Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. You will not be denied services or charged different prices based on your privacy choices.

To exercise any of these rights, please contact us at contact@melodyready.com.

6. Data Retention

We store email addresses collected for account creation until the user decides to delete their account. Once an account is deleted, all associated personal data will be permanently removed from our systems.

7. Children’s Privacy

Our services are not targeted at individuals under the age of 16 in the EU or under 13 in the US. However, we cannot prevent minors from creating accounts. If you believe your child has provided us with personal information, please contact us at contact@melodyready.com, and we will delete their data.

8. Data Security

We take the security of your data seriously. Your personal information is stored on third-party cloud servers that adhere to industry-standard security practices. Due to security reasons, the locations of these servers are not disclosed, but we ensure they are protected against unauthorized access, alteration, and data loss.

9. International Data Transfers

We do not transfer your data outside the jurisdictions where it is collected. All data is processed and stored within the regions it was gathered.

10. Cookies and Tracking

We use cookies to enhance your browsing experience and provide insights into site performance. You can manage your cookie preferences via your browser settings. For more information, please refer to our separate Cookie Policy (if applicable).

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and the new policy will take effect upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, your personal data, or your rights, please contact us:

  • Email: contact@melodyready.com
  • Phone: +1 (650) 243-8060